Z Microsystems 21 Manual de usuario descargar pdf (Pagina 28)

Doc# 27-0017UM Issued 08/03 Rev 1.0

28

APPENDIX

If the Z Microsystems Technical

Support Engineer determines that the

product needs to be replaced, a

Customer Service Representative will

issue a Return Material Authorization

(RMA) number and return address.

A RMA number is required to return a

product to Z Microsystems, regardless

of the reason for the return.

The following information is required

when returning Z Microsystems

products:

1. Model number

2. Serial number

3. Date of purchase

4. Proof of purchase (use the invoice

or packing slip)

5. Customer ship-to address and any

special shipping requirements

6. Specific and detailed description of

the problem

PROVIDING FEEDBACK

We value your feedback on our

products and their performance, and

always welcome constructive sugges-

tions. Please send such productive

information in writing to:

Customer Service

Z Microsystems

5945 Pacific Center Blvd., Suite 505

San Diego, CA 92121

or www.zmicro.com

REPLACING PARTS

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